Santa's Enchanted Elf Journey (pre booking essential) - SOLD OUT

Various Dates - 3rd - 24th December

THIS EVENT IS NOW SOLD OUT AND OUR WAIITNG LIST IS CLOSED.


Updated Santa’s Enchanted Elf Journey Event Description: updated 27/11/2020

We are delighted to confirm that Heather, Santa and the Elves have been working really hard to find a way our Santa’s Enchanted Elf Journey can still run even though we have been put in Tier 3 in our area.

Santa has read the guidelines and checked them twice and we are now confident we have a solution that is both Safe and truly Magical. Hooray, Christmas has been saved!!

The event was always planned to be outdoors for the majority of the time, however we have now adapted the event to be fully outdoors. This way we can keep everyone safe and adhere to all the Government guidelines. We can promise you non of the magic has been lost, and we are confident we can still bring you all a Magical Festive event your whole family can enjoy.

Santa’s Enchanted Elf Journey will begin with a ride on Santa’s Tractor and Trailer, where you will be transported to the Enchanted Forest. Set under twinkling lights you will meet our Friendly and very Funny elves who will help your children find their very own Believe Bell. Santa’s very own Reindeer will be in their forest pen and cannot wait to meet you all, and hopefully pose for some perfect family photos.

Santa will be in his sleigh waiting to speak to your individual family group/bubble, each child will receive some Magic Hay and a personalised reply letter from Santa, along with a special token to choose a quality gift in Santa’s Toyshop.

Children can meet Mrs Claus (socially distanced of course) and collect their Decorate a Biscuit at Home kit. We would love to see your creations so please share your pictures with us, we may even arrange some prizes for our favourite designs.

You will be given a timeslot to attend our special ‘Outdoor Elf School’ with the hilarious Head Elf.

Visit our Bird of Prey of Area and write you Secret Christmas Wish, add it to the Wishing Tree, from there it will be magically flown to the North Pole by one our majestic owls.

You will be welcome to enjoy all our outdoor play areas, jumping pillows, trampolines and go karts, as well as visiting our animals and enjoying some special outdoor animal interactions too.

If you are happy to attend then your original booking is safe and the chosen timeslot still applies, if however you are not happy with the new plan please do not worry we are happy to offer a full refund. If you would like a refund it is essential you contact us before 4pm on Tuesday 1st December 2020. There will be an elf in our office on Saturday 28th November 11am – 3pm, Monday 30th & Tuesday 31st November 9am – 4pm so you can give us a call on 01670 789998 or alternatively send us an email to info@whitehousefarmcentre.co.uk and one of our team will get back to you.

If you are happy to attend we can promise you we will be pulling out all the stops to make Santa’s Enchanted Elf Journey the most magical event for you all, and will keep you all safe.

PLEASE NOTE THE INFORMATION BELOW WAS ISSUED BEFORE THE GOVERNMENT PLACED US AS TIER 3, THE INFORMATION ABOVE DESCRIBES HOW THE EVENT WILL NOW BE RUNNING.  THANK YOU.





Santa’s Enchanted Elf Journey

Santa’s Enchanted Elf Journey is a Brand New  ‘Magical’ Festive event for 2020.

This VIP Christmas experience will create magical memories with your loved ones, your dedicated Elf Guide will lead you and your group,  around our Winter Wonderland, you will meet all the Elves who are there to entertain you and help you complete a special quest to find the Magic of Christmas!

Your Elf Guide will make sure you don’t miss out on any of the fun activities on offer including:

-  Visit Mrs Claus’s Bakery where the children can decorate festive biscuits,
-  Snuggle Santa’s favourite bunnies, guinea pigs and more in our Petting Barn,
-  Enrol in Elf School with the Hilarious Head Elf, with certificates for all who graduate,
-  Take a stroll through our beautiful Winter Wonderland, the perfect backdrop for your      festive family photos
-  Visit our Bird of Prey Area and make your Christmas Wish, hang it on our Magic Wishing Tree and one of our Majestic Birds of Prey will fly your wish to the North Pole for you.
-  Take a ride on our Festive Tractor & Trailer to the Enchanted Forest and search for hidden Believe Bells
-  What Enchanted Elf Journey would be complete without a visit to Father Christmas himself, each paying child will receive a special voucher from Santa to choose a quality gift in the Elves Toyshop.

Once your organised session is over you are welcome to stay on the farm to enjoy Hoglets Adventure Play Area, Jumping Pillows, Trampolines, Outdoor Play area, Indoor Soft Play (guidelines permitting) and you can meet and feed our large farm animals in their winter stables.

Would you like to add an extra special Festive Treat to your day out? Our café will be open throughout the day serving a selection of hot and cold drinks, snack’s and cakes to takeaway.  Our special Eat in meals must be pre-booked for everyone’s safety and we have created some special festive options for children and adults.  Why not add an Elftastic treat for this kids or a Festive Soup and Sandwich deal for the adults.

 

IMPORTANT INFORMATION PLEASE READ BEFORE BOOKING:

This will be a guided experience, lasting approximately 2 ½ hours.  Please arrive promptly for your timeslot, the group cannot wait for late arrivals as this will impact all other bookings throughout the day. It is your responsibility to arrive at the start of your session so please allow plenty of time to get to us. Refunds will not be processed if you miss your slot and you may miss activities on the list if you arrive late.

Please do not arrive before your timeslot, entry to the farm will not be permitted until your timeslot.  This is to monitor numbers onsite and keep everyone safe, if you do arrive early please wait in your car until your allocated timeslot.

This event is running both indoors and outdoors, please dress appropriately for weather.
It’s essential all people aged 11+ (who are not medically exempt) bring along a mask, a mask must be worn in all public indoor areas, this includes Elf School, Winter Wonderland, Mrs Claus Bakery, Petting Barn, Santa’s Grotto, The Elves Toy Shop, The Café, Shop, and all animal barns.  Masks are not required while outdoors under current legislation.  We will update our mask wearing policy inline with any Government updates between time of booking and the event running.

The events listed above will be included in your experience, however the running order will differ from group to group.  Your elf guide will ensure you don’t miss any activities and are in the right place at the right time, please support them by following their instructions. 

Please select your timeslot carefully, there are strictly NO REFUNDS available for Santa’s Enchanted Elf Journey tickets.  If there are spaces on alternative day’s we MAY be able to offer an exchange, however this can only be done if reasonable notice is given (at least 48 hours) and subject to availability.  Where there is availability to swap slots, changes will incur an admin charge of £2.00 per ticket to exchange.   

This event has been planned with all Covid safety regulations and legislation in mind, we comply with all safety procedures and are confident we are putting on a fun yet safe event for the whole family to enjoy.  Between tickets going on sale and the event happening we will constantly monitor things and update any aspects needed to ensure we remain within the guidelines.  We do need your support with this so please do not book to come along with family/friends who do not live in your household/are not part of your support bubble.  We appreciate this is disappointing however we all have to do our bit and follow the rules to keep everyone safe.

At the time of booking we ask for brief information about the children in your party to enhance the visit with Santa. This information will not be shared with any other company.

To help us make the event as accessible as possible if you are attending with a wheelchair user or please let us know by emailing dawn@whitehousefarmcentre.co.uk

Sorry no dogs are allowed on the farm park, with the exception of assistance dogs.

Guests entitled to one £5 carer ticket must present one of the following to be allowed to enter, please note if you do not have valid evidence you will be charged full price admission:

1 Valid Disability Living Allowance or Personal Independence Payment award letter

2 Valid Carers Allowance Letter

3 A current valid Blue Badge.

4 A valid letter from your GP stating the need for a carer dated within the last 6 months.

 

It is essential to purchase a ticket for each person attending the event.  The Babes in Arms ticket is free for babies aged under 12 months, this ticket includes no involvement in any of the activities, and there will be no gift from Santa with this ticket.  Please choose the under 2 ticket if you would like your little one to be involved in the event.

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