Santa's Enchanted Elf Journey (pre booking essential) -2021

Various Dates - 27th November - 24th December 2021

The Whitehouse Farm Elves are SUPER Excited to present Santa’s Enchanted Elf Journey.

This VIP Christmas experience will create magical memories to treasure with your loved ones.    We have a jam-packed programme of Festive Fun all included in the cost of your experience:

Your adventure begins once you arrive at Elf Check In, one of our friendly elves will set you off on your way. On arrival please ensure all your children have written their letter to Santa and posted them in the Santa Post Office.

The order of activities will vary from group to group but will include the following:

The Enchanted Forest is home to Santa and Santa’s real Reindeer, you can help the Elves feed them and of course there will be lots of fabulous photo opportunities with them too.

This Christmas Santa’s very own Magical Snowy Owl will be in the Festive Forest too.  Under the twinkling lights of the Magic Wishing Tree you can make your Christmas Wish, hang it on the tree and the Majestic Snowy Owl will fly your wish to the North Pole.

What Enchanted Elf Journey would be complete without a visit to Father Christmas himself, each paying child will receive a special voucher from Santa to choose a quality gift in the Elves Toyshop.   Each paying child will also receive a personalised letter from Santa.

The Festive Tractor Trailer will take you back from the Enchanted Forest to the farm where you can join in with lots of Festive Fun activities, at your leisure.

Visit Mrs Claus’s Bakery where the children can decorate festive biscuits,

Join in with the Christmas Crafts and create a special memory of your day.

Enrol in Elf School with the Hilarious Head Elf.

Take a stroll through our beautiful Winter Wonderland, the perfect backdrop for your festive family photos

Take a slide down our GIANT Astro Slide - The Castle Catapult.

Snuggle Santa’s favourite bunnies, guinea pigs and more in our Petting Barn

Meet and feed our large farm animals in their winter stables.

Plus enjoy Hoglets Adventure Play Area, Jumping Pillows, Trampolines, Outdoor Play area and our Indoor Softplay.


£31.95 Children aged 2-16 years

£20.95 Children under 2 **

£28.75 Seasonal Pass Child aged 2-16 years

£18.85 Seasonal Pass Child under 2

£15.00 Adult

£13.50 Senior

£13.50 Seasonal Pass Adult

£12.15 Seasonal Pass Senior

£36.95 Child plus Carer

£25.95 Child under 2 plus carer

Free Babes in Arms under 12 month ticket (can only be used with a paying child)

** If you have booked an Under 2 ticket for your child you may be asked to provide evidence of their age. An Under 2 ticket is for children under 24 months only.  If this applies to your child, please bring evidence (birth certificate) along with you on the day. Failure to provide evidence when asked will result in you having to pay extra to upgrade to a child ticket.


Tickets will be available to book via our website Saturday 31st July 2021, from 9am for Season Pass Holders, and from 10am for General Sale



Please arrive promptly for your timeslot, your chosen timeslot is the time you should be at the allocated tractor stop.  We ask that you arrive at the farm approximately 15 minutes before your chosen timeslot to ensure you are at the tractor stop on-time.   It is your responsibility to arrive at the start of your session so please allow plenty of time to get to us. Refunds will not be processed if you miss your slot and you may miss activities on the list if you arrive late.

Please do not arrive earlier than 15 mins before your timeslot, entry to the farm will not be permitted until 15 minutes before your timeslot.  This is to monitor numbers onsite and keep everyone safe, if you do arrive early please wait in your car until 15 minutes before your allocated timeslot.

Please ensure a ticket is selected for everyone who is coming along, all adults, children and babies need a ticket.  We offer a free under 12 months ticket, this is for accompanying siblings only and can only be used if you are adding a paid child to your basket too.  The under 12 months ticket does not include gifts or letters from Santa, biscuits, or any of the items included in the child ticket.  They can still visit Santa with the rest of the group.

This event is running both indoors and outdoors, please dress appropriately for weather.

Please select your timeslot carefully, there are strictly NO REFUNDS available for Santa’s Enchanted Elf Journey tickets.  If there are spaces on alternative day’s we MAY be able to offer an exchange, however this can only be done if reasonable notice is given (at least 48 hours) and subject to availability.  Where there is availability to swap slots, changes will incur an admin charge of £2.00 per ticket to exchange.   

This event has been planned with all Covid safety regulations and legislation in mind, we comply with all safety procedures and are confident we are putting on a fun yet safe event for the whole family to enjoy.  Between tickets going on sale and the event happening we will constantly monitor things and update any aspects needed to ensure we remain within the guidelines.  Should the event be cancelled and we cannot re-arrange your timeslot you will be offered a full refund.

At the time of booking we ask for brief information about the children in your party to enhance the visit with Santa. This information will not be shared with any other company.

To help us make the event as accessible as possible if you are attending with a wheelchair user or please let us know by emailing

Sorry no dogs are allowed on the farm park, with the exception of assistance dogs.

Guests entitled to one £5 carer ticket must present one of the following to be allowed to enter, please note if you do not have valid evidence you will be charged full price admission:

1 Valid Disability Living Allowance or Personal Independence Payment award letter

2 Valid Carers Allowance Letter

3 A current valid Blue Badge.

4 A valid letter from your GP stating the need for a carer dated within the last 6 months.


It is essential to purchase a ticket for each person attending the event.  The Babes in Arms ticket is free for babies aged under 12 months, this ticket includes no involvement in any of the activities, and there will be no gift from Santa with this ticket.  Please choose the under 2 ticket if you would like your little one to be involved in the event.

If you have booked an Under 2 ticket for your child you may be asked to provide evidence of their age. An Under 2 ticket is for children under 24 months only.  If this applies to your child, please bring evidence along with you on the day. Failure to provide evidence when asked will result in you having to pay extra to upgrade to a child ticket.

Any queries please email 

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