Santa's Enchanted Elf Journey 2023

Various dates between 25/11/23 - 24/12/23

A wonderous journey awaits you. 

The Whitehouse farm elves are excited to present to you the most magical Santa’s Enchanted Elf Journey yet, for 2023.

This VIP Christmas experience will create magical memories to treasure with your loved ones. We have a jam-packed programme of festive fun, all included in the cost of your experience. 

We have no time limit in place, so you are able to join in the festivities at your leisure for up to 7 hours on the day of your visit, if you wish of course. The only timed activity is your visit to the Enchanted Forest to meet Santa (when booking online, the timeslot you choose is the time you will depart on the festive tractor and trailer to the enchanted forest, but you are welcome to arrive earlier). 

Your festive journey begins once you arrive at elf check in, one of our friendly elves will issue the children in your party with their ELF IN TRAINING PASSPORT and set you off on your way. 

Please ensure all the trainee elf’s have written their letter to Santa and posted them in our post office before visiting the Enchanted Forest. 

Tink the tractor Elf will transport you to the Enchanted Forest. The Enchanted Forest is home to Santa and his real reindeers. You will also meet the forest elves along the way, Twinkle, Jingle, Jangle, Sparkle, Twizzel and Twozzel. 

On your Journey you can help Sparkle feed the reindeers.

You can set off to complete the fairy fortune quest and decode the finger test to receive a special treat from Twinkle. 

Then fingers crossed, it’s time to see who is in the naughty & nice files. 

Every child will meet Santa, in his cosy cabin for an intimate chat with the man himself. Each paying child will receive a golden ticket to spend on a gift of their choice from the elves toyshop, and a letter from Santa. 

And even more surprises may await you.

Next, the festive tractor trailer will take you from the Enchanted Forest to the Elves toyshop. You then have the rest of the day to enjoy other activities at your leisure. 

Other festive activities to take part in include:

Visit the CUDDLE FACTORY to make your own animal character Teddy (new characters for 2023)

Help Tinkerbell, Periwinkle and Bowser the friendly dragon, save the magic of Christmas from Captain Hook, in this years INTERACTIVE SHOW “JINGLE WINGS”

Take a stroll through our beautiful WINTER WONDERLAND, the perfect backdrop for your festive family photos. 

Enrol in ELF SCHOOL with the hilarious Head Elf. 

Visit the BAKERY where children can decorate festive biscuits. 

Now remember, throughout your incredible Enchanted Elf Journey, you must collect all 12 stamps to complete your elf in training passport. 

And then of course you can:

Woosh down our all weather tubing slide the Castle Catapult

Enjoy lots of animal interactions with the farm elves, cuddle a whole host of animals including bunnies, Guinea pigs, mice, rats and skinny pigs. 

Groom goats and ponies 

Visit all our larger animals in their cosy Christmas Barns.

We just can’t wait to have you all for another year of festive fun! 

The Whitehouse Farm Elves


Christmas Activity Timetable (open 10am - 5pm)

Activity Time Where
Small Animal Handling 10am - 4:30pm Petting Barn
Winter Wonderland Walkway 10am - 5pm Events Barn

Letter Writing Station *Take part before Santa visit

10am - 5pm Giftshop 
Festive Biscuit decorating 10am - 5pm Cafe
Castle Catapult 10:30am - 4pm Slide
Jingle Wings *Interactive show 10:45am, 12:15pm, 2pm, 3:30pm Events Barn
Elf School *Interactive show 11:30am, 1pm, 2:45pm, 4:15pm Events Barn
Cuddle Factory *Make your own character teddy 10am - 5pm Picnic Barn
Tractor Stop and heading to the enchanted forest Your booked timeslot - please arrive in enough time Beside entrance to Farm Park


Christmas Eve Activity Timetable (open 9am - 4pm)

Activity  Time Where
Small Animal Handling 9am - 3:30pm Petting Barn
Winter Wonderland Walkway 9am - 4pm Events Barn

Letter Writing Station *Take part before Santa visit

9am - 4pm Giftshop 
Festive Biscuit decorating 9am - 4pm Cafe
Castle Catapult 9:30am - 3pm Slide
Jingle Wings *Interactive show 9:45am, 11:15am, 1pm, 2:30pm Events Barn
Elf School *Interactive show 10:30am, 12pm, 1:45pm, 3:15pm Events Barn
Cuddle Factory *Make your own character teddy 9am - 4pm Picnic Barn
Tractor Stop and heading to the enchanted forest Your booked timeslot - please arrive in enough time Beside entrance to Farm Park


Ticket Price
Child (2-16) £39.95
Child (under 2) £31.95
Adult £18.50
Senior £16.95
Babes in Arms 00.00
Child (2-16) + carer £47.95
Child (under 2) + carer £39.95
Adult + carer £26.50
Ticket (seasonal pass holders) Price
Child (2-16) £36.40
Child (under 2) £26.40
Adult £14.50
Senior £13
Babes in Arms 00.00
Child (2-16) + carer £41.40
Child (under 2) + carer £31.40
Adult + Carer £19.50


Please ensure you carefully read all the information below to ensure you get the most out of your visit.

The farm park can be accessed from 10am on the date you have tickets booked for, however once at the farm, it is your responsibility to be at the allocated tractor stop for your timeslot to see Santa.

You must arrive promptly, and it is recommended you get to the tractor stop a few minutes early. If you are just arriving for your timeslot, please allow plenty of time to get to us. Refunds will not be processed if you miss your slot due to arriving late. Arriving at elf check-in at least 15 minutes early is recommended.

Please note, If you have booked a slot to visit Santa in the morning you will have ample time to take part in all the other Christmas activities after your visit to the Enchanted Forest. However, we strongly advise anyone with a slot booked after 1pm to arrive no later than 1.15pm to ensure you have time to take part in all the Christmas activities on offer before your Santa visit.

Please ensure a ticket is selected for everyone who is coming along, all adults, children and babies need a ticket. We offer a free under 12 months ticket, this is for accompanying siblings only and can only be used if you are adding a paid child to your basket too. The under 12 months ticket does not include gifts or letters from Santa, biscuits, or any of the items included in the child ticket. They can still visit Santa with the rest of the group.

This event is running both indoors and outdoors, please dress appropriately for weather. Hats, gloves, winter coats and multiple layers are recommended, especially for children. It can get extremely cold if guests are not dressed appropriately to spend a significant amount of time outdoors. Please also wear sensible footwear; there may be mud, puddles and hopefully snow.

Please select your timeslot carefully, there are strictly NO REFUNDS available for Santa’s Enchanted Elf Journey tickets. If there are spaces on alternative day’s we MAY be able to offer an exchange, however this can only be done if reasonable notice is given (at least 48 hours) and subject to availability. Where there is availability to swap slots, changes will incur an admin charge of £2.00 per booking to exchange.

At the time of booking, we ask for brief information about the children in your party to enhance the visit with Santa. This information will not be shared with any other company.

To help us make the event as accessible as possible if you are attending with a wheelchair user, please let us know by emailing

Sorry no dogs are allowed on the farm park, with the exception of assistance dogs.

Guests entitled to one £8 carer ticket must present one of the following to be allowed to enter, please note if you do not have valid evidence you will be charged full price admission:

1.    A professional carers employment ID,


2.    DLA/PIP letter confirming carer need or a carers allowance letter.

Only one carer ticket can be purchased per dependant.

MAX cards are not accepted.

Carers must be 16+

It is essential to purchase a ticket for each person attending the event. The Babes in Arms ticket is free for babies aged under 12 months, this ticket includes no involvement in any of the activities, and there will be no gift from Santa with this ticket. Please choose the under 2 ticket if you would like your little one to be involved in the event. If you have booked an Under 2 ticket for your child you may be asked to provide evidence of their age. An Under 2 ticket is for children under 24 months only. If this applies to your child, please bring evidence (birth certificate) along with you on the day. Failure to provide evidence when asked will result in you having to pay extra to upgrade to a child ticket.

Any queries please email

Share this event: