Tickets go on sale on the 31st of July at 10am (9am for members)
A wonderous journey awaits you.
The Whitehouse farm elves are excited to present to you this year’s Santa’s Enchanted Elf Journey, with even more magic for 2025. We have completed a 6-figure investment into our Enchanted Forest, 2025 will truly be an experience like no other.
This VIP Christmas experience will create magical memories to treasure with your loved ones. We have a jam-packed programme of festive fun, all included in the cost of your experience.
We have no time limit in place, so you are able to join in the festivities at your leisure for up to 7 hours on the day of your visit, if you wish of course. The only timed activity is your visit to the Enchanted Forest to meet Santa (when booking online, the timeslot you choose is the time you will depart on the festive tractor and trailer to the enchanted forest, but you are welcome to arrive earlier).
Your festive journey begins once you arrive at elf check in, one of our friendly elves will issue the children in your party with their ELF IN TRAINING PASSPORT and set you off on your way.
Please ensure all the trainee elf’s have written their letter to Santa and posted them in our post office before visiting the Enchanted Forest.
Tink the tractor Elf will transport you to the Enchanted Forest. The Enchanted Forest is home to Santa and his real reindeers. You will also meet the forest elves along the way, Twinkle, Jingle, Jangle, Sparkle, Twizzel and Twozzel.
On your Journey, you can help Sparkle feed the reindeers.
You can then set off to complete the Elf challenge, including fun and interactive festive themed games.
Don’t forget to stop off and see Prancer, Whitehouse Farm’s cheekiest resident!
Then fingers crossed, it’s time to see who is in the naughty & nice files.
Every child will meet Santa, in his cosy cabin for an intimate chat with the man himself. Each paying child will receive a golden ticket to spend on a gift of their choice from the elf’s toyshop, a letter from Santa and some magic hay to leave out on Christmas Eve.
And even more surprises may await you.
Next, the festive tractor trailer will take you from the Enchanted Forest to the Elves toyshop to spend your golden ticket. You then have the rest of the day to enjoy other activities at your leisure.
Other festive activities to take part in include:
Visit the CUDDLE FACTORY to make your own animal character Teddy (new characters for 2025)
Attend this year’s interactive show ‘A Very Merry Mischeif’. Join Mickey, Minnie and candy the elf as they work hard to make Christmas extra sweet this year! Everything is going to plan until the Grinch shows up with a not-so-festive idea!
Take a stroll through our beautiful WINTER WONDERLAND, the perfect backdrop for your festive family photos.
Enrol in ELF SCHOOL with the hilarious Head Elf.
Visit the BAKERY where children can decorate festive biscuits.
Now remember, throughout your incredible Enchanted Elf Journey, you must collect all 12 stamps to complete your elf in training passport.
And then of course you can:
Woosh down our all-weather tubing slide the Castle Catapult
Hit up all our extensive play options, including go-carts, bouncy pillows, trampolines, pedal tractors and a adventure playground.
And if the winter weather isn’t treating us so kindly, we have a brand new, humungous in-door soft play for a fun (and warm) escape!
Enjoy lots of animal interactions with the farm elves, cuddle a whole host of animals including bunnies, Guinea pigs, mice, rats and skinny pigs.
Visit all our larger animals in their cosy Christmas Barns.
We just can’t wait to have you all for another year of festive fun!
The Whitehouse Farm Elves
Please keep in mind that this isn’t just a Santa visit. We offer an all-inclusive, full day out with lots of goodies included. Each child receives a build your own character bear, a high-quality gift from Santa that you are able to choose from our HUGE selection, a letter from Santa, Magic Hay and they get to decorate their own festive gingerbread cookie.
Not only this, but you have a personalised visit with Santa that is just with the guests on your booking. You get to meet Santa’s real reindeers, as well as lots of quirky characters that will take you on your journey.
We have two professional shows on everyday plus our Winter Wonderland walkway that has a different theme each year.
You are also able to access the Farm Park during your visit, which has lots of all-weather animal interactions and play options.
To take full advantage of our event, please plan to spend the full day with us.
This event is geared more towards those aged 2 and over. Please do keep in mind that this is not just a Santa visit, it is a whole day out that includes heaps of story telling and interaction. Despite offering an under 2’s ticket, we do recommend children to be 2+.
We have worked tirelessly to keep the prices as low as possible whilst also offering as much magic as we possibly can.
Child (aged 2-16): £49.95
Child Under 2: £44.95
Adult: £24.95
Senior: £20.95
Babes in arms: FREE (must be accompanied by a paying child)
Child (aged 2-16): £44.95
Child Under 2: £39.95
Adult: £18.50
Senior: £16
Babes in arms: FREE (must be accompanied by a paying child)
The timeslot is when your tractor ride will be leaving to head to the Enchanted Forest. Here you will see Santa. You are welcome, and encouraged, to arrive to the farm from 10am to spend the full day with us.
Our recommended last entry is 1pm. We do not recommend you visit us after school. We are a full day event and arriving any later than 1pm will not give you enough time to access all of the activities.
Child (age 2 - 16) - any child between the ages of 2-16
Child (under 2) - valid until the child's 2nd birthday. This includes all the same activities and gifts as the ticket above.
Babes in arms - A free ticket for babies. This ticket is for accompanying siblings only. You can not access the event without a paying child. This ticket is a non-participating ticket and does not include any of the activities or gifts. If you have a baby who you want to participate, please book the child under 2 ticket.
I have a believer who is over the age of 16.
Although your believer may not be a child, please book them using the child's ticket. You need at least one full paying child's ticket to book onto Santa's Enchanted Elf Journey. This ticket would include all the activities and gifts for your believer and it does not matter if they are over the age of 16.
November: 22nd, 23rd, 28th, 29th, 30th
December: 5th, 6th, 7th, 10th, 11th, 12th, 13th, 14th, 17th, 18th, 19th, 20th, 21st, 22nd, 23rd, 24th
We have designed this event to be fun for all. The farm park is closed to the public during our Christmas event, meaning numbers are extremely limited.
We don't make you stick to a rigid time schedule. There is four showings of both Elf School and 'A very Merry Mischief', you are welcome to attend at whatever time you like. Our cuddle factory, winter wonderland and biscuit decorating is on all day, again you can go whenever you like! Your only timed activity is your visit to the Enchanted Forest to see Santa. We like to keep things relaxed and enjoyable.
Our tractor ride is wheelchair accessible.
*NEW THIS YEAR* - We have paved the Enchanted forest making it easier for wheelchairs and pushchairs. We have also added a wheelchair accessible hut to visit Santa in!! We are so excited about this as typically Santa had to come to the door for wheelchair users.
Our three sensory rooms are available to use as a calming space.
As well as multiple disabled toilets, we also have a changing places toilet.
If you have any questions regarding accessibility, please do not hesitate to get in touch.
The farm park can be accessed from 10am (9am on Christmas eve) on the date you have tickets booked for, however once at the farm, it is your responsibility to be at the allocated tractor stop for your timeslot to see Santa.
You must arrive promptly, and it is recommended you get to the tractor stop a few minutes early. If you are just arriving for your timeslot, please allow plenty of time to get to us. Refunds will not be processed if you miss your slot due to arriving late. Arriving at elf check-in at least 15 minutes early is recommended. Those booked in for 10am, please arrive at 9:45am.
Please note, if you have booked a slot to visit Santa in the morning you will have ample time to take part in all the other Christmas activities after your visit to the Enchanted Forest. However, we strongly advise anyone with a slot booked after 1pm to arrive no later than 1.15pm to ensure you have time to take part in all the Christmas activities on offer before your Santa visit.
Please ensure a ticket is selected for everyone who is coming along, all adults, children and babies need a ticket. We offer a free under 12 months ticket, this is for accompanying siblings only and can only be used if you are adding a paid child to your basket too. The under 12 months ticket does not include gifts or letters from Santa, biscuits, or any of the items included in the child ticket. They can still visit Santa with the rest of the group.
Please note, we allocate time with Santa through our booking numbers, we also organise our information for each child by booking. Everyone on the same booking must go in to see Santa together. If you don’t wish to go and see Santa together, please book your family individually. There are no exceptions to this rule. Please do keep this in mind when doing group bookings.
This event is running both indoors and outdoors, please dress appropriately for weather. Hats, gloves, winter coats and multiple layers are recommended, especially for children. It can get extremely cold if guests are not dressed appropriately to spend a significant amount of time outdoors. Please also wear sensible footwear; there may be mud, puddles and hopefully snow.
Please select your timeslot carefully, there are strictly NO REFUNDS available for Santa’s Enchanted Elf Journey tickets. If there are spaces on alternative day’s we MAY be able to offer an exchange, however this can only be done if reasonable notice is given (at least 48 hours) and subject to availability. Where there is availability to swap slots, changes will incur an admin charge of £2.00 per booking to exchange.
At the time of booking, we ask for brief information about the children in your party to enhance the visit with Santa. This information will not be shared with any other company.
To help us make the event as accessible as possible if you are attending with a wheelchair user, please let us know by emailing [email protected]
Sorry no dogs are allowed on the farm park, with the exception of assistance dogs.
Guests entitled to one £9 carer ticket must present a nimbus access card with the +1 symbol as evidence. Failure to do so will result in full admission being charged. Nimbus access cards last three years once applied for and are free. You can pay a small fee for a slightly different card that comes with nationwide benefits, however we accept the free card. Nimbus access cards are designed and ran by disabled people. It eliminates the need to bring out personal information and offers a clear descriptions of the card holders needs.
Only one carer ticket can be purchased per dependant.
MAX cards are not accepted.
Carers must be 16+
It is essential to purchase a ticket for each person attending the event. The Babes in Arms ticket is free for babies aged under 12 months, this ticket includes no involvement in any of the activities, and there will be no gift from Santa with this ticket. Please choose the under 2 ticket if you would like your little one to be involved in the event. If you have booked an Under 2 ticket for your child you may be asked to provide evidence of their age. An Under 2 ticket is for children under 24 months only. If this applies to your child, please bring evidence (birth certificate) along with you on the day. Failure to provide evidence when asked will result in you having to pay extra to upgrade to a child ticket.
Any queries please email [email protected]
